Explain the two terms “process engineering and re-engineering”.

CPA-Quantitative-Analysis-Section-4 BLOCK RELEASE

Business process re-engineering
This refers to the fundamental rethinking and radical redesign of business processes so as to achieve dramatic improvements in critical contemporary measures of performance such as cost, quality, service and speed.

Business process engineering
This refers to the creation of business processes aimed at achieving an organization‘s strategic

, tactical and operational goals.

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