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Nov 14

Information Communication Technology, Communication Skills and Entrepreneurship Education July 2015 Past Question Paper

Past Question Paper – KNEC Diploma This Past Paper examination was examined by the Kenya National Examination Council (KNEC) and it applies to the following courses Diploma in Architecture Diploma in Automotive Engineering Diploma in Building Technology Diploma in Civil Read more

Nov 14

Distinguish between power and authority

Power Vs Authority Authority is the legitimate power to act in certain ways. It refers to the right to do something. Authority emanates from the top and can be delegated to subordinates. Authority often derives from the position held in Read more

Nov 14

Ngura works as a research and development manager in a manufacturing firm. He joined the firm five years ago as a research assistant. The organization for which Ngura works has a policy whereby vacant positions are filled from within the organization. Management relies on the outcome of performance appraisals to identify employees for promotion. The appraisals are carried out annually. The appraisal exercise of the organization has not been dome objectively and superiors have been awarding grades arbitrarily. Many of the employees have been awarded high grades even when their performance does not deserve high grades. Early in the year, the position of the head of the research and development department fell vacant and employees were encouraged to apply for the job. Ngura felt capable of performing the job, applied and was invited for an interview. Consequently he was awarded the promotion and took up the post of head of research and development department. It has become apparent that Ngura is not very co-operative with staff in other departments. In his own department he over delegates to his subordinates because he is incapable of handling the tasks involved in the higher job. There have been occasions when assistants have not completed work to the satisfaction of management but when asked to explain, Ngura explains that employees know what is expected of them and they should therefore work, for they are paid for it.Required:State and explain the guidelines that management should have followed to ensure the success of the performance appraisal

Guidelines to effective/successful performance appraisal. • Have frequent appraisals – The firm should not appraise only at the end of the year but should look for ways of appraising the performance of the employee throughout the year. The end of Read more

Nov 14

Write short notes on the following: Job production, Mass production and Batch production

1. JOB PRODUCTION It may also be called unique production. It is the production of single items, usually to order i.e. most products are made for a particular customer or to a particular order. These products may be small, tailor-made Read more

Nov 13

Modern trends and practices call for firms to pursue wider objectives in addition to the global profitability. Explain the concept of corporate social responsibility and discuss the various components that a socially responsible firm should address

Explanation and definition of the concept ‘Corporate Social Responsibility’ During this century, there has been much change in what the society expects of its institutions and in what managers regard as proper roles in organization. This change has gradually developed Read more

Nov 13

One of the functions of management is decision making. Discuss various types of decisions taken by managers and explain the steps that should be followed to arrive at the right decisions

Decision-making is the process by which management chose a specific course of action. It is designed to cause things to happen or not to happen. In organizations, managers are expected to make decisions as an important part of their responsibilities. Read more

Nov 13

The Functional Organization Structures

In a functional organization structure, tasks are linked together on the basis of common functions. Thus, all production activities or all financial activities are grouped together in a single function, which undertakes all the tasks required of that function. The Read more

Nov 13

Explain ten major forces that have been responsible for the sweeping changes and re- organizations that have been taking place in Kenyan firms in the recent past

What is change? Change refers to any fundamental adjustment or reorganization of one or all of the aspects of an organization e.g. redesigning the overall structure or changed mode of production or even replacing employees with technology or changing from Read more

Nov 13

Leadership is a dynamic process in a group or organization whereby one individual influences the other to contribute voluntarily to the achievement of the group or the organization’s objectives in a given situation. Discuss this statement with reference to different types of leaders

Definition of leadership: Leadership can be defined as influencing others to do what the leader wants then to do. It is the art of inspiring subordinates to perform their duties willingly, competently and enthusiastically. Leadership is the process by which Read more

Nov 13

The multidivisional organization structure

The organization is divided into divisions on the basis of products and/or geography, and each division is operated in a functional form, but with certain key functions retained at company headquarters e.g. planning, finance and personnel policy. This is a Read more