Michael Porter suggests that “Competition in an industry is rooted in its underlying economics, and competitive forces exist that go well beyond established combatants in a particular industry. The problem for the strategist is to determine which of those forces are relevant, and to what extent”. You are required to identify the five competitive forces in the environment of a firm and discuss the threat posed to the firm by each of those forces

In Porter’s view, an organization’s ability to compete in a given market is determined by that organization’s technical and economic resources, as well as by five environmental “forces,” each of which threatens the organization’s venture into a new market. The Read more

Managers of organizations which seek to be socially responsible rarely start off with a theoretical notion of social responsibility which they then seek to implement. Rather; organizations which act responsibly do so in response to pressure from the various stakeholders.Explain how and to what extent management responds to some of these pressures

Success is a basic requirement of all business organisations. Although there are different approaches, the American writer Thomas J Peters has suggested that successful businesses demonstrate eight particular cultural and organisational characteristics. Peters focused on the process of organising and Read more

The jobbing, batch and mass types of production have their own distinctive systems of operation and their own problems of production, planning and control. Examine the circumstances which would justify the adoption of: jobbing production, batch production and flow/mass production

Comments: The answer requires a brief definition of each of the production patterns referred to in the question before going on to discuss the circumstances that would justify them. Key points: i. Jobbing production is the production of single items Read more

The art of successful delegation does not come easily to managers, and many have often performed some tasks themselves instead of delegating. Outline the factors that would influence a manager’s decision to delegate authority and assign subordinates.Identify the major barriers to delegation

Delegation is essentially a power sharing process in which individual managers transfer part of their legitimate authority to subordinates but without passing on their own ultimate responsibility for the completion of the overall task which has been entrusted to them Read more

The process of management is often described as comprising planning, organizing, staffing, directing and controlling Identify and explain the key considerations in each step in the control process

KEY CONSIDERATIONS IN EACH STEP OF THE CONTROL PROCESS: 1. Establish standards and methods for measuring performance: Ideally, the objectives and objectives established during the planning process will already be stated I clear, measurable terms that include specific guidelines. In Read more

Organizations are going through a period of major technological change, which is obviously a great challenge to management particularly in the area of employee resistance to change. Give reasons for employee resistance to change and the techniques, which may be used to overcome the resistance

There is not much point in ‘change for change’s sake’, and most people a need to be persuaded of the need to change. Some people fear it. Resistance to change in an organization usually happens because of lack of clear Read more

PQR Ltd. operates a chain of supermarkets. Its strategy has been to adjust product prices to accommodate differences in customers, products, locations and other variables. The market has become increasingly competitive and PQR Ltd. has decided to change its strategy. In future, it will provide a high quality service by introducing Total Quality Management (TQM) techniques in every supermarket. Explain the relevance of a programme of TQM for PQR Ltd. in the implementation of its new strategy

The meaning of TQM TQM is relevant for PQR Ltd because TQM is designed to achieve customer satisfaction. The key to TQM is for everyone to have well defined customers – an extension of the word, beyond the customers of Read more