Becoming an active listener

Entrepreneurship-and-Communication-Skills-notes
  • Listen for total meaning
  • Respond to feelings
  • Note all cues
  • Take time to listen
  • Be attentive
  • Employ only three kinds of verbal reactions:encouraging sounds such as uh-huh; restating what has been said; and silence with a nod of head
  • Avoid probing for additional facts
  • Always give positive feedback



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