Briefly explain the following levels of communication

Business studies study module

(a) Vertical communication

Involves the flow of information either downwards or upwards, for example, from a senior employee to a junior employee

(b) Horizontal communication

Is also referred to as lateral communication which is passing of information between people of the same rank or status, for example from one departmental manager to another departmental manager



(Visited 18 times, 1 visits today)
Share this on:

Leave a Reply

Your email address will not be published.