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Conflict is an inevitable feature of organisations but is rarely recognised or understood. Required: (a) Define what is meant conflict within an organisation. (b) Describe causes of conflict (c) Briefly describe characteristics of conflict which may be observed in Read More …
Currently, your employer has no formal recruitment procedures, but now realises that formal procedures are required. Required: Identify and explain the stages involved in planning for recruitment. ANSWER Recruitment of suitable staff is fundamental to organisational success. Too often the Read More …
Discipline in employee behaviour is critical to achieving organisational performance and success. Required: (a) What is meant the term discipline? (b) Describe the six steps involved in a formal disciplinary procedure. ANSWER Understanding the problems of discipline in the Read More …
Understanding motivation theory is an important part of managing people. Required: (a) Explain what is meant the content theories of motivation. (b) Briefly describe Maslow’s hierarchy of needs theory. (c) Discuss the limitations of Maslow’s theory to managing people. Read More …
Appraisal systems are increasingly being used to measure performance within organisations. Required: (a) Describe the benefits of performance appraisal systems for: (i) the organisation; (4 marks) (ii) the line manager; (4 marks) (iii) the individual. (4 marks) (b) Describe the Read More …
The person specification is a development from the job description. Required: (a) Explain what is meant the terms: (i) person specification; (ii) job description (b) Briefly describe the way in which a person specification differs from a job description. Read More …
An important part of management understands the role of leadership. Required: (a) Describe Blake and Mouton’s Managerial Grid. (b) Discuss the relevance to management of Blake and Mouton’s grid in understanding leadership styles. ANSWER Every manager has to provide leadership Read More …
Greg Pye is the chief executive of a medium sized company that traditionally has been organized hierarchically according to function. After attending a management seminar, he decided to encourage inter-functional departmental co-operation implementing a matrix structure in the organization. Read More …
All organisations need to recruit new employees. An important step in the process is the selection interview. Required: (a) Explain the purpose of the selection interview. (b) Explain the advantages and the disadvantages of: (i) the interview one person Read More …
“Performance Management’ is defined as a means of achieving better results understanding and managing overall organizational performance. Required: Describe the five stages typically involved in the process of performance management. ANSWER Accountants as managers should develop and understand the Read More …