Demerits of e-commerce

  1. It’s expensive in terms of the initial cost i.e. cost of hardware, software as well as telecommunication
  2. There is no personal contact with the customers
  3. Some customers may not trust paperless transactions
  4. Insecurity as e-commerce transactions is vulnerable to frauds and other crimes
  5. Language barriers
  6. Insufficient telecommunication facilities
  7. The challenge of rapid software development tools which makes it expensive to keep it up to date
  8. Sometimes it’s difficult to integrate e-commerce software with the already existing software and data bases
  9. Network failure which affects communication

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