- It’s expensive in terms of the initial cost i.e. cost of hardware, software as well as telecommunication
- There is no personal contact with the customers
- Some customers may not trust paperless transactions
- Insecurity as e-commerce transactions is vulnerable to frauds and other crimes
- Language barriers
- Insufficient telecommunication facilities
- The challenge of rapid software development tools which makes it expensive to keep it up to date
- Sometimes it’s difficult to integrate e-commerce software with the already existing software and data bases
- Network failure which affects communication
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