Methods that would be used for fact finding:
1. Use of questionnaires
A questionnaire is a special document that allows the analyst to ask a number of standard questions set to be asked to a large number of people in order to gather information from them.
This is a direct face-to-face conversation between a system analyst (interviewer) and users (interviewees).
This requires the analyst to participate in performing some activities carried out the user. He may choose to watch them as they perform their activities and gather the intended facts.
4. Record inspection/document review
This method involves perusing through literature documents to gain a better understanding about the existing system e.g. sales orders, job description, etc
This is the systematic selection of representative elements of a population.