Logical and physical design of a system.
Contributions that an information resource centre might make towards end user computing:
An information resource centre is a small unit of staff with a good technical awareness of computer systems whose task is to provide a support function to computer users within the organisation. End user computing refers to direct hands-on of computers users and not indirect use through systems professionals or the data processing staff. End users include executives, managers, professional staff, secretaries, office workers and so on.