Global Logistics Management notes

CHAPTER 1: Introduction to Global Logistics

  • Concept of logisticsDrivers of logistics
  • Logistics within the supply chain
  • Logistics in local and global context
  • Competitive advantage through global logistics

CHAPTER 2: Customer Service and Logistics

  • Concept of customer service
  • Components of customer service
  • Levels of customer service
  • Satisfying customer value expectation in global logistics
  • Customer service management

CHAPTER 3: Global Logistics Environment

  • Concept of globalization and internationalisation
  • Challenges and issues in globalization and internationalisation
  • Understanding preferential trade areas
  • Trade-offs in the international context
  • Import, export and re-importation practices
  • International institutions; World Trade Organisation, IATA, International Maritime Organisation,
  • International Commercial Courts, Shipping Council, World Custom Organisation

CHAPTER 4: Global Logistics Strategy

  • Global logistics network planning
  • Logistics and supply chain strategy
  • Lean philosophy, JIT and agile supply
  • Logistics strategy and performance
  • Developing logistics strategy

CHAPTER 5: Contracting, Insurance and Legal Framework in Global Logistics

  • Incoterms
  • Insurance practice
  • Legal jurisdictions and its challenges
  • Global payments practices
  • Customs and taxation
  • Dispute resolution mechanisms

CHAPTER 6: Elements of Global Logistics Operations

  • Packaging
  • Inventory
  • Warehousing
  • Transportation
  • Distribution

CHAPTER 7: Information, Communication and Technology in Logistics

  • Significance of ICT in logistics
  • Logistics management information systems
  • CHAPTER 8: Managing Risks in Global Logistics
  • Risks in global logistics
  • Types of risks
  • Risks management strategies in global logistics

CHAPTER 9: Measuring Global Logistics Performance

  • Definition of key terms used in measuring global logistics performance
  • Role of performance measurement in global logistics management
  • Global logistics activities and costs
  • Global logistics cost analysis
  • Global logistics operations responsiveness (LOR)
  • Global logistics metrics
  • Benchmarking in logistics management

CHAPTER 10: Emerging Issues and Trends in Global Logistics

  • Emerging issues and trends in global logistics
  • Response mechanisms to emerging trends in global logistics

1. Locke, D. (2000). Global Supply Management: A Guide to International Purchasing (1st ed.). New York: McGraw Hill Publishers.
2. Rushton, A., Croucher, P.,  Baker, P. (2006).  Logistics and Distribution Management, London: Kogan Page.
3. Bowersox, D. J., Closs, D. J., & Cooper, M. B. (2010). Supply Chain Logistics Management (3rd ed); Boston, Mass: McGraw-Hill
4. Rushton, A., Oxley, J.  & Croucher, P. (2000). The Handbook of Logistics and Distribution Management, London: Kogan Page.
5. Christopher, M. (1998), Logistics and Supply Chain Management: Strategies for Reducing Cost and Improving Service, Harlow: Prentice Hall.
6. Ballou, H. R. (2004). Business Logistics/Supply Chain Management (5th ed). New York: Prentice Hall.
7. Christopher, M. (2005). Logistics and Supply Chain Management: Creating Value-Adding Networks (3rd ed). London: FT Prentice Hall.
8. Tomasini, R. & Van Wassenhove, L. N. (2009b) Humanitarian Logistics. London: Palgrave Macmillan.
9. Van Wassenhove, L.N. (2006) Blackett Memorial Lecture. Humanitarian Aid Logistics: Supply Chain Management in high gear. Journal of the Operational Research society, 57 (5), 475 – 489.

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