Good listening means a person’s ability to understand the message effectively and efficiently. It results in improved communication and quick feedback.
Advantages of good listening:
Listening is not just heart. It permits understanding of what is heard and makes the listener a share in communication. Listening is a skill that requires parlance and fact. There are certain advantages of good listening.
- It leads to helpful positive attitudes
- It permits the speaker and listener to improve communication.
- It provides a feed-back to the speaker who can adjust to the situation and helps his/her give better presentation.
- It creates better understanding of the two parties.
Bad listening:-
It means a person’s disability to understand the message partially or completely. It results in
Poor hearing
(ii) Poor understanding
(iii) Poor interpretation; it can be overcome by following the guidelines of listening.