Highlight trends in office management

Business studies study module
  • Use of modern computers enhances efficiency
  • Introduction of customer care desks or offices to address customers concerns
  • Movement toward open and landscape office plan to enhance more interaction among the workers
  • Outsourcing for some task that can be done other firms instead of employing workers to do the same e.g. having external cleaners or security
  • Use of the cell phone for communication



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