How can this problem of user resistance to change be solved?

CPA-Quantitative-Analysis-Section-4 BLOCK RELEASE

Probable solutions to the problem of user resistance:
1. User Involvement And Participation In The Change
Users could be involved in the design and implementation of a project so as to make them feel that they have a stake in the project.
2. Communication and Education
The users need to understand the need for change as well as the logic behind it.
3. Facilitation And Support Of The Change
Support from management in the form of specialized training, job-stress counseling, and compensatory time offs could be used to reduce the negative effects of the change.
4. Negotiation And Agreement.
Management could negotiate with user representatives and offer them incentives such as promotions in exchange for their cooperation in the change.
5. Manipulation And Cooptation
Manipulation occurs when the management holds back information and consciously events to increase chances of success of a change. Cooptation involves token participation. Those who are co-opted cannot claim that they haven‘t been consulted yet the ultimate impact of their input is negligible.
6. Explicit And Implicit Coercion
Management could force the change through coercive means e.g. salary reduction and job losses. This technique is used where speed is essential and the change initiators possess considerable powers. This technique is recommended as the last alternative to dealing with user resistance.

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