CHRP 21 Human Resource Accounting
Introduction
The course unit covers introduction to HR accounting; HR contribution to business; and developing results-based approach.
General Objective
To equip the learners with the requisite knowledge and skills that will enable them to measure HR contributions to the organization
Learning outcomes
- Demonstrate ability to ascertain HR contribution to the organization
- Apply and integrate performance measurement and control principles
Need Results Based Approach
- Importance trends related to HR contribution
- Importance of the trends, challenges, paradigm shifts
- Payoffs of measuring HR contribution
Measuring HR Contribution
- HR reputation
- HR accounting
- HR auditing
- HR cost monitoring
- Competitive bench marking
- HR effectiveness index
- HR management by objective
- HR profit centre
Developing Results Based Approach
- Purposes of measurement and evaluation
- HR evaluation myths
- Obstacles to measuring contribution
- Levels of evaluation
- Attitude of the HR team
- Sharing responsibility for HR measurement and evaluation
- Results based model for program implementation
Management Influence on HR Results
- Partnership relationship,
- Top management commitment
- Management support and reinforcement
- Management involvement
- Focusing on results with managers
- Improving relationships with managers
- Role responsibilities
- Risk and rewards
Method Used in Measuring HR Contribution
- Data collection techniques
- Surveys
- Tests
- Interviews
- Focus groups
- Organizational observations
Evaluation Design and Implementation
- Evaluation design issues
- Common evaluation designs
- Participant feedback
- Feedback from others
- Participant follow-up
- Action planning
- Performance contracting
Measuring HR Contribution
- Measurement issues
- HR contribution model
- HR performance measures
- Organizational effectiveness measures
- Developing HR effectiveness index
Measuring Specific HR Functions
- Recruitment and selection
- HRD
- Compensation
- Fair employee labor relations
- Health and safety
- HRI Systems
Using Benchmarking to Measure HR Effectiveness
- Strategic evaluation tool
- Phases of the benchmarking process
- Participating in existing, benchmarking projects
- Marking the process
Analysis and Presentation of HR Metrics
- HR costs
- Analysis techniques
- Isolating effects of HR program
- Converting data to monetary units
- Additional methods for evaluating investments
Reporting HR Programs Results
- Process of communicating results
- Communicating with target audiences’
- Communicating with top management
- Developing evaluation report
- Management meetings