Strategic –Concerned with goals, operations, products, services or environmental relationships of organizations, which help an organization, gain a competitive advantage.
Questions that need to be addressed:
1. Can the information technology (IT) be used to create new products and services?
2. Can the IT enhance relationships with suppliers?
3. Can the IT enhance relationships with consumers?
4. Can the IT lower operational costs?
5. Can the IT enable the organization to tap into new markets?
6. Can the IT enable the organization to forge an alliance with another organization so as to compete more favourably?