LISTENING SKILLS (THE HURIER MODEL)

Entrepreneurship-and-Communication-Skills-notes

Sibigtroth came up with five main stages in the listening process as follows:

Hearing–focusing on and attending to the message

Understanding–obtaining the literal message meaning

Remembering–recalling the message for future action

Interpreting–expressing sensitivity to contextual and nonverbal message aspects

Evaluating–logic applied to the assessment of the message value

Responding–choosing an appropriate response to what is heard



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