(a) In a systems development life cycle, the systems analyst is interested in finding out the organization‘s objectives and exploring the nature and scope of the problems under study during the feasibility stage.
(i) Explain three objectives of a feasibility study. (6 marks)
(ii) Explain the methods used the systems analyst in defining the objectives of an organization. (6 marks)
(b) The increased use of multimedia technology can be largely attributed to the easy- to-use presentation software together with the decreasing costs of the necessary hardware such as LCD projection panels and laptop computers.
(i) State four elements of multimedia technology. (4 marks)
(ii) Explain two major uses of multimedia
– To learn more about your prospective client‘s needs.
– To clearly define the product or service that you wish to offer these clients.
– To determine cost of the solution to be developed.
a. Interviewing users, employees, managers and customers
b. Observing or monitoring users of the current system to determine their needs as well as their satisfaction and dissatisfaction with the current system.
c. Developing and administering questionnaires to interested stakeholders, such as potential users of the information system.
d. Collecting, examining and analyzing documents, reports, layouts, procedures, manuals, and any other documentation relating to the operations of the current system.
e. Modeling, observing and simulating the work activities of the current system.
– Virtual reality
– Graphical information service (GIS) systems
– Presentation in classroom; seminars.