Office automation has revolutionized the office environment empowering the office worker to increase their productivity. Define office automation and show its impact on the business

CPA-Quantitative-Analysis-Section-4 BLOCK RELEASE

Office automation
Office automation entails the use of IT to collect, process, store, manipulate and disseminate information. Involves technology for electronic publishing, document management, copying systems, DTP.

Effect on Business:
 Greater speeds, volumes and accuracy in routine processing.
 Improved quality of management information.
 Organisational commitment to continual change.
 Better customer service.
 New staff issues.
 Home-working.

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