Outline the role played communication in any given organization

Business studies study module
  1. It is used to give instructions on what should be done at work and during work.
  2. It enhances good relations among workers therepromoting and enhancing their efficiency.
  3. Through communication most organizations have been able to improve their image, for example through advertising.
  4. It used to improve the relationship between the organization and the customer or clients.
  5. For co-ordinating purposes, communication is used to ensure all departments work in harmony.
  6. The feedback got from the clients or customers helps to improve an organization’s reliability and quality of goods and services offered.
  7. Communication is used as a tool for management.
  8. Good decisions are made as communication helps one understand all the necessary matters.



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