All organisations need to recruit new employees. An important step in the process is the selection interview.
(a) Explain the purpose of the selection interview.
(b) Explain the advantages and the disadvantages of:
(i) the interview one person defined as the face to face interview;
(ii) the interview with many people defined as the panel interview.
Interviews are extensively used for the recruitment of new employees, but have been criticised for failing to identify appropriate candidates suitable for the organisation. It is essential that professional accountants recognise both the problems and opportunities that formal selection interviews present.
(a) The purpose of the selection interview is to find the best possible person for the position and who will fit into the organization. Those conducting the interview must also ensure that the candidate clearly understands the job on offer, the associated career prospects and that he or she feels that fair treatment has been provided throughout the selection process.
In addition, the interview also provides the opportunity to provide a good impression of the organization, whether the candidate has been successful or not.
(b) (i) The face to face interview is the most common form of interview. In this situation the candidate is interviewed a single representative of the employing organization. The advantages of such interviews are that they establish an understanding between the participants, are very cost effective for the organization (as compared with panel interviews) and, because of the more personal nature, ensure that candidates feel comfortable.
The disadvantages however are that the selection relies on the views and impression of a single interviewer which can be both subjective and biased. In addition, the interviewer may be selective in questioning and it is easier for the candidate to hide weaknesses or lack of ability.
(ii) Panel interviews are often used for senior appointments and consist of two or more interviewers.
The advantages of such interviews are that they allow opinion and views to be shared amongst the panel. They have the authority to reach immediate decisions and provide a more complete picture, hence the problems or any bias inherent in face to face interviews can be removed.
The disadvantages however are that they can be difficult to control. Interviewers may deviate or ask irrelevant questions and they can be easily dominated a strong personality who is able unduly to influence others. In addition, such interviews can often result in disagreement amongst the panel members.