This refers to the process of identifying an information systems problem and selection of a solution in the form of a project to solve the information system problem. Project definition also involves planning for the initial stages of the project.
Issues likely to cause system failure:
1. Selection of an unsuitable project
A project may be unsuitable because it doesn‘t add value to an organization. Such a project may produce a failure of a system since it will fail in accomplishing the strategic aim of any organization of having a favourable competitive advantage.
2. Poor project planning
This may result in a project not being allocated adequate resources thus resulting in a poor system which is liable to fail.