- Training and motivating the sales force to identify and report new developments.
- Motivating retailers and distributors to report important intelligence.
- Monitoring competitors activities
- Setting up a customer’s advisory panel made up of representative customers or the company’s largest customers so that a company can gain valuable information about customer needs and feelings.
- Purchasing information from outside suppliers ie research firms outside the company egsynovate.
- Establish a marketing information centre to collect and circulate marketing intelligence.