What are the different roles of IT professionals in modern organization? Explain the tasks related to manager level roles and designer level roles in detail

A Management Information System ICT Revision Questions and Answers

Answer
The different roles of IT professionals in modern organization can be divided into the following major categories:
a. User level role
b. Manager level role
c. Designer level role
d. Evaluator/auditor level role
e. Advisor/consultant level role
The main tasks related to manager level roles are:
• Leadership role – for leading the team of employees, users, developers etc during design, implementation and use of the system. Coordinating the team effort, logistics, integrating and interacting with other teams within and without the organization are also part of managerial roles.
• Facilitator role – to facilitate communication, interaction and coordination among developers, users, designers of the system for continued customization, modification, updates in the system with feedback from users even after the first phase of development and deployment.
• Policy making and planning role – for making long term, short term plans for the IT objectives of the organization, for arranging budgetary provisions for the timely implementation of the planned ventures and for regular evaluation of the ongoing projects and other activities related to IT.

• Monitoring and follow-up role – to continuously monitor the IT related activities in the organization, regular follow-up on the ongoing activities and projects and frequent orientation of the staff and other organization machinery to achieve IT related goals in time.
• Similarly, the major tasks related to designer level roles are:
• Designing roles – to carry out the designing and related activities to come up with a design of the system that should be optimum in terms of performance, cost, time, effort and other resources. Designing role may involve extensive interaction with the potential users from management to the worker level, detailed study of the existing and past systems used for the similar purpose and other technical studies to garner knowledge needed for being a good system designer.
• Analysis and evaluation – to carry out the analysis of the IT requirements in terms of hardware, software or services. This also involves detailed analysis of the system being developed or procured, evaluation of different alternatives, evaluation of risks and opportunities etc.
• Project planning – involves planning of the IT project of both development and implementation. Project planning generally includes planning project implementation stages, manpower, expenditures, reporting and follow-up framework etc.


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